Success Stories


Trident Pain Center

Trident Pain Center offers a multi-disciplined approach to treating chronic back and neck pain allowing their patients to lead a more productive and pain-free life. Located in Charleston, South Carolina Trident came to ISG because they wanted to grow their practice. Before coming to work with us, they were using a small IT provider who couldn’t provide the network infrastructure and IT support that they would need with multiple locations.

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McElveen Automotive

McElveen Automotive is a family owned, Charleston-based auto dealership that was experiencing inconsistent email and system connectivity issues. They had been with another local IT firm but they were unable to establish a reliable service. Technology is used to educate customers on the various Buick and GMC models available, along with extensive detail on their features and wide-ranging options.

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KENTWOOL

In July 2013, KENTWOOL’s headquarters relocated to the One Building in Downtown Greenville. The move brought an opportunity to support its three growing divisions. They needed to replace 30-year-old systems with cutting-edge technology and needed a trusted adviser who could execute this challenging task. They came to us, they toured our headquarters and data center, and we put together a plan for them and then implemented it.

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Weeks & Irvine

Long-time client Weeks & Irvine are real estate closing attorneys that experienced tremendous growth between 2009 and 2014. Their Network performance was inadequate, so we recommended a holistic approach and a carrier that could provide the required bandwidth to meet their needs. Because of the rules and regulations surrounding the housing industry, they needed a comprehensive system that could secure data between offices.

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Pacolet-Milliken

ISG was asked to provide on-site local network infrastructure for the corporate headquarters, including all laptops, desktops, a local file server, switches, firewalls, etc. Pacolet-Milliken acquires businesses and ISG evaluates those businesses and their networks to ensure that they have a comprehensive IT solution in place for secure, efficient operations.

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Blue Ridge Co-op

Blue Ridge is a long-time customer that needed a temporary IT resource onsite to handle day-to-day issues. In addition, they also needed Resolution Services that included monitoring for more proactive solutions to daily challenges.

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Hubbell engaged ISG when they were relocating their facility from Spartanburg to the new state-of-the-art facility in the Millennium campus adjacent to CU-ICAR on the edge of I-85. They were seeking an innovative and cost-effective way to establish their Cabling and AV Infrastructure that would integrate seamlessly in their new building.

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Through our close working relationship with Resurgent, an ongoing partnership has emerged. This partnership allows Resurgent to use Integral on demand when they have infrastructure changes. They are able to reach out directly, simplify the bidding and vetting process, and get the work done in a timelier manner.

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Over the last ten years, our ongoing partnership with Fuji has allowed them to use us on demand, thereby streamlining their vetting process by calling us directly for infrastructure services. Ultimately, we’ve saved them time and energy by allowing them to leverage our skills as needed and removing the burden of not taking on the engineering process themselves.

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Testimonials

Charleston Bone and Joint, P.A.

We needed a reliable technology partner who could help us take the daily management of our computers and IT systems off of our plate and let us spend more time caring for patients. Integral’s team not only does that for us on a daily basis, but they’ve also come up with some innovative strategies to save our practice money and help us make the most of our IT investments.

– Dr. Robert Lowery
Managing Partner, Charleston Bone and Joint, P.A.


Charleston Day School

As a relatively small school without a dedicated IT department, Charleston Day relies on Integral Solutions Group to provide IT support. However, the relationship with Integral goes much deeper than providing network maintenance and hardware support. We rely on Integral to provide guidance, counsel and expertise when it comes to technology planning and development of our program. The technology world is constantly changing, seemingly even more so in the realm of educational technology. Integral assists Charleston Day in remaining updated, efficient and progressive in our use and implementation of technology. When we have questions or need technical assistance, the folks at Integral are just a phone call or email away. We value our relationship with Integral Solutions Group.

– Brendan J. O’Shea
Headmaster, Charleston Day School


Trident Pain Center

When we decided to expand the practice and outsource our IT service, Integral far exceeded the competition in service and value. From the top down, Integral’s staff goes the extra distance to ensure that our IT support is efficient, fast and friendly. Techs are always readily available to answer questions via phone, and Integral’s response to online support request tickets is quick and efficient. I’m impressed with the service and professionalism, and I’m delighted that our IT functionality has continually improved since we brought Integral on as our IT service provider.

– Courtney Pritchard
Practice Manager, Trident Pain Center, LLC


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