Success Story: Weeks & Irvine

Challenge:

Long-time client Weeks & Irvine are real estate closing attorneys that experienced tremendous growth between 2009 and 2014. Their Network performance was inadequate, so we recommended a holistic approach and a carrier that could provide the required bandwidth to meet their needs. Because of the rules and regulations surrounding the housing industry, they needed a comprehensive system that could secure data between offices. We also provided a hosted email solution and moved their email solution into our data center. We’ve worked with them through their growth from one office and two attorneys, all the way to 7 locations, 7 attorneys and 60 employees.

One of the things we do differently at Integral is to thoroughly explore why a company is presented with a challenge. What’s wrong with the system and what can we do to fix it? We do a scheduled weekly site visit for normal day-to-day issues and stay ahead of potential bigger issues.

Solution:

ISG was able to help Weeks & Irvine expand to five locations by implementing the following protocols:

  • Putting new computers in all seven locations
  • Working from a central terminal server environment
  • Hosting their email solution virtually from our data center
  • Implementing two virtual servers running SoftPro

Result:

We were able to decrease hardware cost by going virtual, enabling Weeks & Irvine to install new equipment without having to incur any capital cost for it. We terminated their onsite hardware, moved their email to a virtual server in our data center, and offered them a level of security they didn’t previously have. We are able to offer a small business an enterprise-class solution without incurring the enterprise-class solution cost.


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